Unintended Consequences

Unintended Consequences

Do businesses think before inflicting updates on their customers? When is an Update an Upheaval?   I’m sure you are familiar with the scenario – you are just about to engage on something important using your PC, phone or smart TV and lo – it’s...
The Lighter Side of Creativity

The Lighter Side of Creativity

A Light-Hearted Look   For a change I thought it would be fun to look at some of the lighter aspects of creativity, instead of focusing on techniques and processes. So let’s break the ice. There have been any number of occasions where, working with...
Business Transformation in an SME

Business Transformation in an SME

Do you think your business transformation will be easy? Unfortunately all transformations aren’t the same – the smaller the business, the greater the challenges can be but there are advantages too. The Problems of Scale For a large organisation with thousands of...
Managing Business Transformation

Managing Business Transformation

12 Things to Effectively Manage Business Transformation Recognise the need Assign a Sponsor Assign a dedicated project/programme manager Build early awareness Identify cross-organisation stakeholders Include stakeholders in solution design Create a change management...
Learning the Ropes in Business Transformation

Learning the Ropes in Business Transformation

It’s Your First Time; Understand the People Involved; Analyse the Root Causes and Problems; Design Creatively; Plan Carefully; Run the Execution It’s Your First Time There always has to be a first time, whether that is leading or participating in a business...