Unintended Consequences

Unintended Consequences

Do businesses think before inflicting updates on their customers? When is an Update an Upheaval?   I’m sure you are familiar with the scenario – you are just about to engage on something important using your PC, phone or smart TV and lo – it’s...
The Bankrupt Village

The Bankrupt Village

Is this a salutary tale and how can it be fixed?   A Village on an Island   Imagine the scene – a tiny little village on a remote island. To the visitor it looks cosy and prosperous but that is deceiving the eye. For this village of 330...
Creative Stress

Creative Stress

Is This a Helpful Attribute?   At a time when there are lots of people trying to do things differently and also to do different things, the concept of Creative Stress is worth considering. I’m not talking here about the creative arts – they have their...
Resources for Business Transformation

Resources for Business Transformation

Have a Quick Run Through This Checklist: Do you have everything or is there something missing before you are ready to go ahead? 1.   Core Team There should be a small core team who are in on the ideas and planning from the very start. Not all at the top...
Benefits of Business Transformation

Benefits of Business Transformation

Isn’t It Self-Evident? You might imagine that this would be the case. You’ve carried out a business transformation to deal with an underlying problem or two. So presumably the benefits are getting what you wanted? Well that’s obvious but not the whole story. Likely...